Legal
Cookie Policy
Last updated October 16, 2026
Effective date: October 16, 2026. This policy explains the cookies, browser storage, and related tools used on Ken Arnold Home Inspection LLC's website.
What we use and why
Our website uses tools for security, chat, fonts, embedded widgets, website statistics, marketing attribution, and visitor identification. We also use hosting, an AI service for chat replies, and a customer relationship management system for contact form and chat details. The table below identifies these providers, their purposes, and their cookies or browser storage where identified.
| Tool | What it does | Cookies / storage (how long) | Links |
|---|---|---|---|
| Google Analytics 4 Google LLC | Measures how visitors find and use the website (pages viewed, approximate location, device and browser type) so we can improve it. | _ga cookie — 2 years (typical; not measured on this site)_ga_<id> cookie — 2 years (typical; not measured on this site) | Privacy policy Opt out |
| Cloudflare Turnstile Cloudflare, Inc. | Checks that form submissions come from a person rather than an automated bot. | None found by our scan | Privacy policy |
| AQ website chat assistant AQ Marketing; replies are generated using Anthropic's AI service | Answers visitor questions in a chat window and, if the visitor chooses, collects contact and project details so the business can follow up. Chat messages and any details provided are kept by the business and its marketing agency, AQ Marketing, and sent to the business's CRM. | agency-chatbot:session:<site> local storage — Until you clear your browser storageagency-chatbot:attention-dismissed:<site> session storage — Until you close the browser tabagencyChatbot.muted local storage — Until you clear your browser storage | — |
| Google Fonts Google LLC | Delivers the website's typefaces; your browser requests them from Google's servers, which receive your IP address. | None found by our scan | Privacy policy |
| Pressable website hosting Automattic Inc. (Pressable) | Hosts the website; its servers process standard request data such as IP addresses in server logs. | None found by our scan | Privacy policy |
| Gauges website statistics Gauges (provided with Pressable hosting) | Counts page views for hosting-level traffic statistics. | None found by our scan | — |
| AQ marketing attribution cookie AQ Marketing (first party) | Remembers which ad or campaign link brought you to the site (from the page address) so form submissions can be credited to the right source. | aq_trk cookie — 90 days | — |
| Elfsight widgets Elfsight LLC | Shows embedded content widgets from Elfsight on some pages; your browser loads them from Elfsight, which receives your IP address and browser details. | _cfuvid cookie — session (typical; not measured on this site)Elfsight sets its own cookies on its servers (elfsight_viewed_recently, and _cfuvid from its Cloudflare network) to load and count widget views. | Privacy policy |
| Anthropic API Anthropic, PBC | Generates the chat assistant's replies from the messages you type. | None found by our scan | Privacy policy |
| LeadConnector (HighLevel) CRM HighLevel, Inc. (LeadConnector) | Our customer relationship management (CRM) system. Contact form and chat details are stored here so we can respond. Any HighLevel widget on the site (for example a booking or audit form) also runs on it. | None found by our scan | Privacy policy |
| Visitor identification service (provider not publicly identified) Provider of the sitedataprocessing.com, id-visitors.com and processwebsitedata.com services | Tries to identify otherwise anonymous website visitors by matching their browser to identity data held by partner networks. | vv_session_id cookie — not verifiedvv_visitor_id cookie — not verifiedtuid cookie — not verified | — |
| LiveIntent identity network LiveIntent, Inc. | Identity-resolution network loaded by the visitor identification service; links browsers to identifiers used for advertising. | _li_dcdm_c cookie — not verified_lc2_fpi cookie — not verified_lc2_fpi_js cookie — not verified_li_duid local storage — not verifiedlidid cookie — 2 years (typical; not measured on this site) | Privacy policy |
| Cloudflare security and delivery Cloudflare, Inc. | Protects the website and its forms from attacks and automated bots and helps deliver pages quickly. Cloudflare receives your IP address and browser details. | _cfuvid cookie — session (typical; not measured on this site) | Privacy policy |
How long storage lasts
- Google Analytics cookies last 2 years. The AQ marketing attribution cookie lasts 90 days.
- The chat assistant's localStorage entries remain until you clear your browser storage. Its sessionStorage entry remains until you close the browser tab.
- The identified Cloudflare and Elfsight _cfuvid cookies last for the session.
- LiveIntent's lidid cookie lasts 2 years. The lifetimes of the other listed LiveIntent storage entries and the visitor identification service's cookies have not been verified.
Tracking across other websites
Third parties may collect information that identifies you and tracks your online activity over time and across different websites when you use our site. Our visitor identification service tries to match your browser to identity data held by partner networks. It also loads LiveIntent, which links browsers to identifiers used for advertising. Both collect activity across other websites. We share data for targeted advertising.
Your cookie choices and browser signals
Analytics and advertising tools stay off until you click "Accept all" on the cookie banner or scroll the page while the banner is showing; scrolling counts as accepting them. Use the "Cookie settings" link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time.
Our website does not respond to browser Do Not Track signals. We honor Global Privacy Control (GPC) signals.
You can clear the chat assistant's localStorage entries by clearing your browser storage. Closing the browser tab clears its sessionStorage entry.
Policy updates
We post the updated policy on this page with a new effective date.
Contact us
Ken Arnold Home Inspection LLC35 Keets Rd, Deerfield, MA 01342
Email: ken@kahomeinspectionsllc.com
Phone: (413) 522-8109
Document version 871aa3b58a7d